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How to setup tawk.to for live chat

It seems like you are looking for guidance on setting up the "tawk.to" extension using the super-admin panel, specifically navigating through "Setup Web Content > Extensions." Here's a step-by-step guide based on the information you provided:

Navigation : setup tawk.to using the super-admin panel with the provided navigation path (Setup Web Content > Extensions), follow these steps and also you can search the (Extensions) from super-admin sidebar search box.

  1. Access Super-Admin Panel
  2. Log in to your super-admin panel where you have access to the settings for web content and extensions.

  3. Access Extensions:
  4. In the extensions section, find the list of available extensions. According to your information, there is one extension called "Tawk.to." This list may contain columns such as "Extension thumb," "Extension name," "Status (enable/disable)," and possibly more.

  5. Edit or View Information:
  6. Each extension entry in the table should have options for actions. There are two types of buttons mentioned - "Edit" and "Info."

    • Click on the "Info" button to view information and instructions related to the "Tawk.to" extension. This should provide you with details on how to set it up.
    • If you need to make changes, click on the "Edit" button. This will likely open a modal titled "Update Extension: Tawk."
  7. Update Extension Modal
  8. Inside the modal, you should find input fields for the "Property ID" and "Widget ID." Input the relevant information, which you may obtain from your Tawk.to account.

  9. Cancel or Update
  10. After entering the required information, you will likely have options such as "Cancel" and "Update" within the modal.

    • Click "Cancel" if you decide not to make any changes or want to close the modal without saving.
    • Click "Update" to save the changes and update the "Tawk.to" extension with the new Property ID and Widget ID.
    screenshot
    screenshot

Instructions:

  1. Go to your tawk to dashbaord.
  2. Click [setting icon] on top bar.
  3. Then click [Chat Widget] link from sidebar and follow the screenshot bellow.
  4. Copy property ID and paste it in Property ID field.
  5. Then copy widget ID and paste it in Widget ID field.
  6. Finally click on [Update] button and you are ready to go.
screenshot
screenshot

Please note that the steps: may vary slightly based on the specific design and layout of the super-admin panel and the version of the software you are using. If you encounter difficulties or if the options are not as described, refer to the documentation provided by the software or contact their support for assistance.

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