Questions

Frequently Asked Questions

Products & buying

  • What’s the difference between your SaaS products and ready-made solutions?

    Our SaaS products are hosted, subscription-based applications you can start using right away. Ready-made solutions are self-hosted, source-code-based products you buy once, host on your own server, and customize for your business model.

  • How do I buy a ready-made product?

    You can purchase our ready-made products from the CodeCanyon marketplace or the AppDevs store. Browse the portfolio, choose the product that fits your needs, and complete the straightforward checkout.

  • Can I see a live demo before buying?

    Yes. Most products link to a live demo from their product page. If you need additional access or a guided walkthrough, book a free consultation or contact our sales team.

  • Can I purchase products for my clients?

    Yes. If you’re buying on behalf of clients, we recommend an extended license so the product can be used in a commercial end-product delivered to them.

  • Do I own the product and my data after purchase?

    Ready-made solutions are self-hosted and licensed to you — you run them on your own server and fully control your data. Usage rights follow the marketplace license you purchase.

Licensing & product keys

  • Do I need a product key to use the software?

    Yes. Licensed products are activated with a product key tied to your purchase code. You can generate yours instantly from our Generate Product Key page right after purchase.

  • Are your scripts production-ready?

    Yes — every product is production-ready and ships with detailed documentation to make deployment straightforward.

Installation & deployment

  • Can I install and deploy the product myself?

    Absolutely. Our products are user-friendly and include step-by-step documentation for self-deployment. If you’d rather skip the setup, our installation service handles everything for you.

  • Do you help with Play Store / App Store submission?

    Yes. Our documentation covers the full submission process, and because store policies change often, our installation service can handle app deployment and store submission end to end.

Support & updates

  • What should I do if I run into an issue?

    Open a support ticket from your AppDevs dashboard with details of the issue, and our technical team will help you resolve it quickly.

  • Do you offer ongoing support and maintenance?

    Yes. After the initial free support window, our Extended Support & Maintenance plans cover bug fixes, updates, and technical assistance — available monthly or annually.

  • Can I upgrade or customize the product later?

    Yes. Our solutions are scalable — you can request customization or custom development at any time to adapt the software to your evolving needs.

  • How do I stay up to date with new releases?

    Subscribe to our newsletter, follow us on social media, or check the AppDevs blog for the latest product updates and announcements.

About AppDevs

  • Where is AppDevs located?

    AppDevs is headquartered in Dhaka, Bangladesh, with registered entities in the United States and the United Kingdom — serving customers in 120+ countries worldwide.

Still have questions?

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Global Presence

Building from three corners of the world

Teams and offices across Bangladesh, the United States, and the United Kingdom — serving customers in 120+ countries.

AppDevs

Bangladesh

F1 (5th Floor), H #1188, Avenue #11, Mirpur DOHS, Dhaka, Bangladesh

AppDevs LLC

United States

30 N Gould St, Ste R, Sheridan, WY, United States

AppDevs Software LTD.

United Kingdom

Suite A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, United Kingdom