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Due to a cable cut, services were disrupted all over country for 5 days. We’re back online and ready to assist you. Thanks for your patience!

Refund Policy

At AppDevs, we strive to ensure the satisfaction of our valued customers. We understand that occasionally, circumstances may arise that warrant a refund request. To maintain transparency and uphold our commitment to customer service, we have formulated the following refund policy:

Eligibility for Refund:
*Refund requests must be submitted within 3days of the purchase date.
*To be eligible for a refund, the software product must be deemed faulty or not as described.
*Refunds will not be issued for change of mind or if the software has been modified or altered by the customer.

Refund Process:
*Customers must contact our support team to initiate a refund request.
*Upon receipt of the refund request, our team will assess the validity of the claim and investigate the reported issue.
*If the claim is found to be valid and meets the eligibility criteria, a refund will be processed within 14 business days.

Non-Refundable Items:
*Customized or personalized software solutions are non-refundable.
*Services such as installation, customization, or consultancy fees are non-refundable once rendered.

Chargebacks and Disputes:
*Initiating a chargeback or dispute without contacting our support team first may result in a suspension of access to our services.
*We encourage customers to reach out to our support team to resolve any issues or concerns promptly and amicably.

Communication: Open communication is key to resolving any issues or concerns regarding our products or services. Customers are encouraged to reach out to our support team for assistance.

Exceptions: Exceptions to this refund policy may be made at the discretion of AppDevs management in exceptional circumstances.

Contact Us: If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our support team. We appreciate your trust in AppDevs and are committed to providing you with high-quality software solutions and exceptional customer service. Thank you for choosing AppDevs for your software needs.